In order to share stories related to technology transformation and digitalization to better serve customer needs, Mr. Nguyen Phuc Nguyen - Director of Information Technology of  Bao Viet Securities  participated in sharing at the talkshow with the topic "Technology affects customer experience" takes place at 9:30 am on January 3, 2024, organized by Investment Newspaper.

Increasing "customer experience" is a prerequisite in development strategies, helping to increase the competitiveness of many businesses. In particular, the finance, banking and securities sectors are pioneers in digital transformation, to ensure a convenient, seamless and safe experience for customers.

Investment Newspaper organized a talkshow with the topic "Technology affects customer experience" taking place at 9:30 am on January 3, 2024 with the participation of representatives of Bao Viet Securities Joint Stock Company (BVSC) and Orient Commercial Joint Stock Bank (OCB).

Please watch at the livestream link below: [Talkshow] Technology "transforms" customer experience in The Financial Industry