I.   CASH WITHDRAWAL:­

Step 1

Individual customers:

Customer or the legal authorized person must present ID card to any banking transaction offices of Bao Viet Securities Company (BVSC) to make withdrawal.

BVSC will print the cash withdrawal slip with the information based on the customer’s Securities Trading Account and the withdrawal request.

Customer is requested to sign the cash withdrawal slip.

Example: A sample of BVSC’s cash withdrawal slip at BaoViet Bank

Institutional customers:

Customers (Account holder or authorized person) must provide the following documents to BVSC Transaction offices for cash withdrawal:

+ Business Registration Certificate/Establishment License

+ Proxy letter and ID of the authorized person (in case of authorized person).

+ Withdrawal slip provided by BVSC.

Note: The signature and stamp specimen of the chief accountant and the account holder on the withdrawal slip must match the ones registered with BVSC upon the opening of the securities trading account.

Example: Withdrawal slip sample at BIDV’s Thanh Xuan Transaction Office:

Step 2

Customers must sign on the withdrawal form under cash receiver, BVSC is then responsible for checking and making the withdrawal record on customers’ securities trading account.

Step 3

BVSC is required to send back to the customers the confirmed cash withdrawal slip.

Customers submit the withdrawal slip and receive cash at the payment counter of the bank affiliated with BVSC’s transaction office where Customers proceed the cash withdrawal.

II.   MONEY TRANSFER

Step 1

Customer or an eligible authorized person can fill in the information, sign and send the Money transfer or cash dividend transfer from the securities trading and custody account request to BVSC or visit BVSC’s transaction offices in person to make the request of transfers.

Click to download form of money transfer and cash dividend transfer request from trading account.

Below is a sample of money transfer and cash dividend transfer request from trading account.

(Example: sample of money transfer request from trading account)

Customers who visit BVSC’s transaction offices in person must present the original ID (for individual accounts) or Business Registration Certificate/Establishment License (for institutional accounts).

The bank account (or ID) transferred at the request of the customer must be under the name of account holder (ID of the customer).

In case the bank account transferred at the request of the customer is under the name of an eligible Authorized Person, the transfer request must be signed and executed by the account holder in person at BVSC’s transaction offices.

Mailing address for Money Transfer Request at BVSC:

Hanoi

Custody Department – Bao Viet Securities Company – Level 2, 72 Tran Hung Dao Street, Hoan Kiem District, Hanoi.

Tel: (024) 3.9288080 ext. 692, 693

Ho Chi Minh City

Custody Department – BVSC Ho Chi Minh Branch – Level 8, 233 Dong Khoi Street, District 1, Ho Chi Minh City.

Tel: (028) 3.9146888 ext.216

Step 2

Immediately upon the receipt of Money transfer request (or mail receipt in case the request is sent by post), BVSC is responsible for verifying customer’s account information, if it is valid, the transfer shall be conducted in accordance with customers' request.

III.   E-TRANSFER:

1.   Terms:

Customer is required to register for online transfer service in compliance with Online Transfer Service Registration.

2.   E-transfer services

  Internal transfer

   Wire transfer

   Wire transfer to an ID  

3.   Instructions

3.1.  Internal transfers

Description: Customer can transfer money between 2 subaccounts in the same account opened at BVSC. The internal transfer transactions can be made available 24/7.

To make the internal transfer transaction, follow these steps:

Step 1: Sign in BVS@Trade and select “Payment” => “Transfer”.

Step 2: Select “Internal Transfer” for “Transfer Method”

Screen for internal transfer

Step 3: Enter ID/Passport Number and click   to verify all information of the recipient. Select the sub account to transfer from and to receive money.

Step 4: Enter the transfer amount and notes for the transaction.

Step 5: Click  to proceed the transaction.

Step 6: Verify the information of the internal transfer.

Internal transfer confirmation.

Step 7: Enter OTP number and click   to finalize the transaction.

3.2.  Wire Transfer

Description: Customer can make wire transfer to a bank account number with recipient name registered in the online transaction registration profile. If customer has not registered the bank account information in advance to make an external transfer, the system will refuse to perform this request. Customers shall be able to perform wire transfer transaction from 8:00 am to 4:00 pm on a business day. Successful external transfers will be executed within the same day.

To make the wire transfer transaction, follow these steps:

Step 1: Sign in and select “Payment” => “Transfer”.

Step 2: Select “Wire Transfer”  for “Transfer Method”

Wire transfer screen.

Step 3: Select the account number for wire transfer and all recipient’s account information shall then pop up. 

Step 4: Enter the transfer amount and notes for the transaction.

Step 5: Click   to proceed the transaction

Step 6: Verify the information of the wire transfer

Wire transfer confirmation screen.

Step 7: Enter OTP number and click  to finalize the transaction.

3.3.  Wire Transfer to an ID

Description: In case the customer does not open an account at a bank, the account holder can receive wire transfer money with his/her ID at a bank. This transaction is only allowed for account holder as the cash receiver. Customer shall be able to perform transactions to transfer outside by ID card from 8:00 am to 4:00 pm on a business day. Successful wire transfer by ID card will take effect within the same day.

To make wire transfer received by ID, follow these steps:

Step 1: Sign in and select “Payment” => “Transfer”

Step 2: Select “Wire Transfer to an ID” for “Transfer Method”

Wire Transfer to an ID screen.

Step 3: Enter information

Receiver’s Bank : <Beneficiary Bank where customer shall receive the transfer>

  Province/City : <Location of the Transaction Office/Branch>

  Transaction office/Branch : <Transaction Office/Branch Name>

  Amount : <The amount to be transferred>

  Detail : <Customer fills in the details to be saved in the system>

Step 4: Click  to proceed the transaction

Step 5: Verify all information of the transaction

Wire Transfer to an ID confirmation screen.

Step 6: Enter OTP and click   to finalize the transaction.

Please refer to BVS@Trade online trading service manual here.