I.   REGISTER TO PLACE ORDERS VIA PHONE/PLACE ORDERS ONLINE:

If customers want to place orders via phone or place orders online, customers need to apply for the phone /online order services in accordance with this Registration instruction for online securities trading services and other utilities.

            For placing orders via phone, customers are required to register the phone number and password for order placements. The order is considered valid only when the customer uses the registered phone number to place that order.

             For the online trading service, the BVS@Trade system will autogenerate a password and send it to the registered e-mail upon the registration. The system will then ask you to change your password at your first access to your account. Customers have the right to change the log-in password and the transaction password on BVS@Trade.

II.   INSTRUCTION ON ORDER PLACEMENTS VIA PHONE:

Step 1

Customers use the registered phone number to contact the brokers via BVSC’s Call Center. Please provide the following information:

             Account number (subsidiary account).

             Full name

             ID/Citizen number or passport number (for foreign customers)

             Transaction password

The broker will reconcile the incoming phone number with the given information of the account (subsidiary account):

              If the incoming phone number matches the provided information, move to Step 2.

           If either the incoming phone number or the given information is incorrect, the phone order will be considered invalid. Please use the registered phone number and provide correct information as our broker’s request.

Trading call center:

             In Hanoi: (84)24-3.9288888 or,

             In HCMC: (84)28-3.8218564.

Step 2

Customers placing an order please provide information about the order type:

1. Buy/Sell.
2. Ticker, amount, and transaction price.

The broker will check the validity of the order.

Notice: If customers call for Canceling/Editing the order, please provide these following details:

1. Cancel/Edit.
2. Buy/Sell.
3. Ticker and other information (if re-order).

The broker will confirm with you right after completing the order.

(Notice: BVSC will execute your order pursuant to legal provisions and regulations of the Exchanges).

III.   INSTRUCTIONS ON ONLINE ORDERS

1.   The online trading system BVS@Trade

BVS@Trade – a leading Web Trading System, operates through an advanced technology platform of SUN and ORACLE. The system offers a full range of convenient services, including registration, fast matching notification, absolute security, allowing consumers to place orders securely and accurately at anytime from anywhere.

2.   The features and utilities of BVS@Trade

The BVS@Trade system allows customers to access to modern online trading features, such as Online account registration, 6 live boards, Smart order placements (basic orders, conditional orders, and group order placements), Online cash advances, Money transfers, Exercise of stock purchase right, Information lookup, Portfolio management with flexible and smart indicators, etc.

3.   Feature for placing online orders

• Place basic orders
• Place conditional orders
• Place group orders

4.   Instructions for online orders

System login

Login screen

Online login screen

Step 1: Enter your information

             Name: <your trading account at BVSC>

             Password: <Login password provided by BVSC>

             Click: 

Step 2: Change login password

When you access your account for the first time, the system will ask you to change your password:

Change login password

Enter:

• New password: <new password set by customer>
• Re-typer new password: <re-enter new password>
• New transaction password (PIN): <new password set by customer>
• Re-type new transaction password (PIN): <Re-enter new transaction password>

Click  to confirm the login password change

Click  to clean all inputed information. After your login, the system will display the following window:

Main screen after successfully logging in

4.1   Place basic orders

The order screen is always displayed in different tabs in the system to support customers place orders effectively. The order placement screen has all essential information such as cash balance, purchasing power, the stock balance that provides investors all the necessary information to place buy/sell orders. 

Order screen

To place buy/sell orders, please follow these steps:

Step 1: At Tab “Trade/Basic orders” (Default screen after login)

Step 2: Enter the following information:

         Buy/Sell/Mortgage stock: <Customers choose the order types, if choosing the Mortgage Stock order, customers can only sell securities they bought and borrowed under the Pledge>

             Ticker: <Enter the ticker>

             Trading volume: <Enter the trading volume>

             Order types: <Choose LO, ATO or ATC order>

            Price: <Price between price ceiling and price floor for LO order; for ATO and ATC orders, the system would automatically get the appropriate price when enter ATO or ATC>

Order information screen.

Step 3: Click the “Order” button, the system will display the information screen to confirm.

Order confirmation screen

Slide   to remember PIN in this login session.

Note: The system allows to place orders from 9 a.m. to 3 p.m., the order then is directly transferred to the Stock Exchange's trading system on the same day. The system has the function of the pre-market order that enables traders to place orders for the next trading session from 7 p.m. of the current trading day.

Step 4: Double-check the order information and enter PIN to confirm.

Step 5: Click the “Confirm” button to place the order. After successfully verifying the order, the order information is displayed below. The orders management screen provides customers all essential information of the order, including who ordered, time of placing the order, type of orders, order status, etc. The order management screen displays the latest orders placed first and shows up to 20 orders per page. If there are more than 20 orders, press "Next page" to view the previously placed orders.

• Order status:
• Pending: < The order has been successfully placed but not yet transferred to the exchange>
• Transferred: <The order has been successfully placed and transferred to the exchange>
• Pending cancellation: <The cancel order has been sent to the exchange and pending cancellation>
• Cancelled: <The order has been cancelled>
• Partial matched: <The order has been partially matched>
• Matched: <The order has been fully matched>

4.2   Place an order from tab “Open positions”

This utility allows customers to place orders quickly and minimizes the information to be filled in. If you choose to place Buy/Sell orders in this tab, the system will auto-select ticker. Customers only fill in additional information about trading volume, order type (buy or sell), and price.

To place orders, please follow these steps:

Step 1: Choose Tab “Open positions”

Place an order from the “stock balance” View tab

Step 2: On your portfolio, you can choose to SELL a securities ticker you own by clicking the Sell button.

Step 3: The system would move to the basic orders screen and following steps in 2.3: Place basic orders.

4.3   Cancel/Edit basic orders

Step 1: Choose Tab “Order list”

Step 2: On the orders management window, select the orders to be Canceled /Edited 

Step 3: Click Canceled /Edited 

Cancel/Edit screen

Step 4: Confirm to Cancel/Edit the order

Confirm cancellation

Step 5: Double-check the Cancel/Edit information, enter PIN, and click “confirm”. After successfully cancelling/Editing the order, the status column will be displayed as canceled/edited.

4.4   Place conditional orders

Description: Customers can use this function to pre-order a Buy/Sell orders at a certain price and set a certain time for the order to be valid. During the validity period, if the price set is between the price ceiling and price floor of the trading day and the stock balance/purchasing power at that time is eligible for margin trading, the order will be sent to the exchange and can be matched at the set price or a better price (based on the market conditions).

Step 1: Choose Tab “Trade/Condition Order”, the screen will be showed as:

Step 2: Enter the following information:

             Buy/Sell: <Customers choose the order types>

             Ticker: <Enter the ticker>

             Trading volume: <Enter the trading volume>

              Price: <Enter the price that customers want to place an order at>

              From: <The first effective day of the order>

              To: <The last effective day of the order>

Place conditional orders

Step 3: Click “Confirm” to place the order.

Step 4: Confirm the order.

 Confirm a conditional order.

Please double-check the order information and click “Confirm” to confirm the order.

Step 5: Review and place the order

Place a Conditional order

Customer enters PIN to confirm and clicks “Oder” to place the order.

Step 6: Conditional order lookup

After successfully placing conditional orders, the orders will be displayed on the Conditional Orders Tab. If the order satisfies the market conditions as well as the system criteria, it will be transferred to the exchange and be displayed on the Basic orders Tab.

The Conditional Orders Tab

4.5   Cancel conditional orders

Step 1: Choose Tab “Conditional orders”.

Step 2: On the conditional orders tab, customer can cancel orders by clicking the Cancel button in the leftmost column.

Cancel conditional orders

Step 3: Click  to cancel the order

Step 4: Confirm the cancellation

Confirm the cancellation of conditional order

Step 5: Enter PIN and click the button to finish the cancellation

Notice: If the conditional order has not been transferred to the exchange’s trading system, it can be canceled directly on the Conditional Orders Tab. If the conditional order has been transferred to the exchange’s trading system, the order can be cancelled like a basic order. After cancelling the order, it will be expired and no longer listed in the Conditional orders tab.

*  Conditional orders status:

              Pending: <The order has been successfully placed but not yet transferred to the exchange>

               Transferred: <The order has been transferred to the exchange>

               Partial matched: <The order has been partially matched >

              Matched: <The order has been fully matched>

              Cancelled: <The order has been cancelled>

4.6   Group Order

Description: Group order function allows customers to quickly place one or more orders concurrently. Customers can place many orders and activate all orders to send them to the exchange's trading system. The system will process clients' margin trading after activating the order. All valid orders will be sent to the stock exchange at the same time. The invalid orders will be saved in the Group Orders Tab.

Place Group orders:

Step 1: Choose Tab “Trade/Group Orders”

Step 2: Enter the same information as placing a basic order:

Place Group Orders.

Step 3: Click “Order” to place a group order.

Activate the order

Step 1: Select orders to be activated

Choose Group Orders Tab and select order to be sent to the stock exchange by checking the box to the left of the order line.

Send group orders

Step 2: Click the “Activate” button to activate and send orders.

Step 3: Confirm orders.

Customers review the order and enter PIN to confirm the orders.

Confirm group orders.

Step 4: Click confirm to complete the orders placement.

4.7   Cancel group orders

Step 1: Choose the “Group orders” Tab.

Cancel group orders

Step 2: Select the order(s) to be cancelled, click Canceled /Edited  then click , and the system will automatically cancel the order(s).